In 2007, Fentress began working with the U.S. Department of Health and Human Services (HHS), Office of Inspector General (OIG) to assess its facilities management program in the areas of organizational structure, staffing, project delivery, budgeting, space standards, and information technology. HHS-OIG required a comprehensive facilities management plan that would fill the existing operation gap and improve facility related services.
The Office of Management and Policy (OMP) within OIG is responsible for providing facilities management services to the other OIG components, including developing space requirements, identifying and executing facility projects, maintaining space and project data, and overseeing a comprehensive facility security program. OMP provides these services for OIG’s national inventory of space, which includes its headquarters in Washington, D.C., 14 regional offices, and over 75 field offices throughout the country.
In the initial assessment of OIG’s facilities management program, Fentress recommended improvements to facilities management practices and developed an implementation plan for a comprehensive program. Fentress then worked with OIG to implement the recommendations, including:
Since the initial implementation of these recommendations, Fentress has continued to support the OIG Facilities Management Program. Fentress conducted on-site assessments of all headquarters, regional, and field offices and documented the findings in site reports. Using this data, Fentress worked with OMP to develop a list of facility projects, including priorities, costs, and space requirements.
Fentress continues to support the Facilities Management Program in many areas, including:
Fentress also maintained OMP's initial inventory and project database for several years before developing a new, custom Microsoft SharePoint database to house the data. Most recently, Fentress assisted with converting the SharePoint database to the latest format and continues to maintain and update all facility and project data, including: