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Workplace Strategy

    OVERVIEW

    Fentress helps organizations transition from a traditional office environment to offices that provide the optimal mix of collaborative and focused spaces based on workplace culture and activities. We also help organizations successfully adopt more mobile and flexible work practices. Changing your office space can impact many aspects of your organization that go well beyond the workstation. For that reason, our office plans and layouts are supported by both workforce analysis and change management. The steps in our process are summarized below.

    Employee Engagement in Space Planning

    Employee engagement is a critical step in changing your space. In our view, a balance must be struck between the goals of the organization and the engagement of employees in space planning. For this reason, we recommend goal-setting sessions with management followed by a variety of efforts to promote employee engagement depending on the size and culture of the organization. These efforts include town hall meetings, employee surveys, focus groups, interviews, and hands-on experience through space and technology workshops.

    Change Management and Communications

    Changing your space impacts the culture and work practices of your organization. We provide change management services as a way to nurture positive change, constructively address resistance, and prepare for the cultural impact of space change. Hand-in-hand with change management is a communications strategy tailored to your organization that identifies the appropriate method and timing to communicate to all stakeholders involved in a space project. In addition, training is a key element to educate employees and to make for a smoother office transition process.

    Assessing Work Patterns and Practices

    We believe that space should promote and enhance the work that is performed in each organization. Through our employee engagement process, we identify employee work styles and the type of work being performed by each employee. For each work style, we have space and technology standards to best support and enhance the work activities of that particular style.  These standards include spaces for concentration, collaboration, and mobility.

    Program of Requirements

    Once we identify the work styles and patterns that make your organization unique, we determine space needs through a program of requirements. The program presents a detailed list of space needs by type, including enclosed offices, open workstations, conference rooms, informal collaboration areas, and a variety of special requirements. We typically program space through interactive sessions that are transparent and that engage the stakeholders.  

    Concept Office Layout

    Once the program of requirements has been finalized, the next step is to develop alternative office layouts that present options to enhance the flow of work.  Neighborhoods or zones are typically presented to ensure that the different office divisions and employee work styles have the spaces needed in the right locations to effectively perform their work. Communal and shared spaces are also presented in a way that provides easy access and helps to break up the office into logical sections.

    Mobile Work Experts

    We have been performing mobile work for over 30 years and are experts in how to assist other organizations with incorporating mobility as a workplace strategy. Mobility has many benefits, including reducing office space, protecting the environment, and promoting a greater home-work life balance. We assess how mobility can best fit into your work culture. We also design telework and related policies, and recommend space and technology changes to promote remote work.